MBA Operations Management - Case Study Guides - 07: PROCESS STRATEGY AT WHEELED COACH

VIDEO CASE STUDIES
PROCESS STRATEGY AT WHEELED COACH

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A 7-minute video filmed specifically for this text and case is
available in MyOMLab.
1. The major auto companies are not in the custom design business, and ambulance volume is small compared with the
volume of the big three U.S. auto manufacturers.
LO 7.2: Compute crossover points for different processes
AACSB: Analytical thinking
2. The traditional way to build specialized custom products such
as autos was for the work to stand still and to bring the material and parts to the workstation.
LO 7.1: Describe four process strategies
AACSB: Application of knowledge
3. It is more efficient to prepare work modules and then deliver
them to the assembly line than it would be to produce the
components on the line because of all of the advantages of
work cells. Work cells can be designed around the modules
(upholstery, wiring, or cabinetry work) with the necessary
supplies, talents, and machinery located in that particular
“module.” Then the employees become experienced in those
modules and the customized modules can be delivered to the
line as needed.
LO 7.1: Describe four process strategies
AACSB: Application of knowledge
4. Management sets high expectations for quality and provides
an extensive in-house training program to ensure the proper
talent is available. Because custom products require unique
labor standards, they are set for each module and assembly
area to ensure that the work at each station can be accomplished in the time allocated. Absentees, tardiness, and special
talents can play havoc with such a system.
LO 7.1: Describe four process strategies
AACSB: Analytical thinking
 

 

 

 

 

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Operations Management: Sustainability and Supply Chain Management, 12th Edition (Free Ebooks Download)
Jay Heizer, Texas Lutheran University
Barry Render, Graduate School of Business, Rollins College
Chuck Munson, Carson College of Business, Washington State University

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3. Slides - 12nd Edition - Free Downloads

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